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Latest Update
Latest Update
Why are we changing companies? Our new Property Management company can better support the size, scale and scope of our community's needs.
Who is the new property management company? SeaBreeze, starting on June 1 including billing.
How should I pay for my dues? You should have received a letter with your account number that you can use to register here: https://commarea.cincwebaxis.com/cinc/register/
What if I have a pending work order? We are asking that you do not submit any non-essential work orders at this time. We are aware of lights out in the courtyard (flooding) hallways (ballast repairs) and stairwells (we have bids), which are part of larger revamp plans. Same with the BBQ and fire pits, we need additional work to repair them still.
What if I'm moving in or out? On May 1, this will transition to the Access and Security Committee as we train SeaBreeze on how to use the system.
What if I'm selling my unit? Assessments for escrow can be paid out to AMS, and they will forward the information on to SeaBreeze
How can I move in move out? Please continue to check out the moving page for more information.
FAQ for Owners
FAQ for Owners
What do I need to do to set up my payments?
You should have received a letter with your account number that you can use to register here: https://commarea.cincwebaxis.com/cinc/register/
Will this change or increase our HOA dues?
There will be no additional raises on dues associated with this transition, as it’s already accounted for in the latest assessment increase that was mailed to all owners. The new property management company will actually save our HOA money, and this cost has been built into this fiscal year's budget.
What happens to any of my existing submissions (maintenance requests, architectural requests, reimbursements, etc)
Anything that’s in process currently was exported, however the continuity may be a challenge, please come to the next Board meeting to bring up concerns you have.
I have a property management company, what do they need to do?
They will not be part of this process, nor will they have access to the systems. Our HOA Board is here for owners, and while you may hire a property management company for your unit, you are, per the CC&Rs, wholly responsible for the actions of your tenants. Property management will need you to call the helpdesk for inquiries and actions.
FAQ for All Residents
FAQ for All Residents
Can I still call the AMS Helpdesk or email them?
As of 6.1.2023, please contact SeaBreeze
If you have work order or other questions, please contact SeaBreeze
Hours of Operation: Monday-Friday, 8:00 a.m. to 5:00 p.m.
Phone: 800.232.7517
Customer Service Email: customercare@seabreezemgmt.com
Will this change affect my building or unit access?
No. Latch and building access is wholly controlled by the P51 HOA Board as administrators (for now), and access will continue as it does today through this transition. Your unit keys will remain as they are. Adds, removals, etc. will still need to go through Laurent, and they will work with HOA Board members on the Access and Security Committee who are Latch administrators and can update the information.
Will tenants be able to use Seabreeze?
No, tenants, please work closely with your owners for any needs as per CC&Rs they are responsible for any of your actions.
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